Learn What Our Real Estate CRM Customers Are Saying...
IXACT Contact Real Estate CRM is backed by the industry's best support staff
You may already know that IXACT Contact is the premier real estate CRM on the market, but did you know that it is backed with the best customer service in the industry. You can rest assured in the knowledge that we are here to help you. We are dedicated to helping our customers succeed.
We may sound biased, but you don’t have to take only our word for it.
Real estate sales professionals across the country are singing the praises of the support and customer service provided by IXACT Contact.
"Customer support is very responsive and helpful. During initial setup, my contacts were moved over seamlessly."
Peak Swirles and Cavallito Properties
"This morning I called with some issues and the support rep I spoke with was helpful, pleasant, patient and spoke English, not tech!! I was so impressed. He solved the problem, educated us so we can solve problems in the future and gave us excellent advice on how to clean up our database. All of this happened without us feeling stupid or frustrated. Wow! That is what I call tech support. I can’t remember the last time a tech support call was this productive or pleasant. Thank you so much – we will be talking about you!"
Coast Realty Group (Campbell River) Ltd.
"Thank you. I think the IXACT program is excellent and much better than at least 4 other programs that I tried including Agent Office, Top Producer, Act and Sage and another I can’t recall."
Jan Carter Lea
Royal LePage Team Realty
"I love that IXACT contact is continually improving the system. Whenever we have a question or need help the guys on the support line are fast and friendly, I feel like I'm calling a friend with a question! IXACT contact is working for us!!! Thank you!"
Edge Realty Solutions
"IXACT Contact is a fantastic CRM! The help videos are great and overall the system is better than Top Producer!"
Leal Real Estate
"Thank you so much for your super speedy help with this. Talk about SERVICE - amazing! I was BEYOND IMPRESSED!!!"
RE/MAX Fairlane Realty
"Not only did the Support Rep take care of synching my computer & iPhone – her patience and knowledge was phenomenal. And she was able to show me a few ways I could accomplish exactly what I was looking to do."
Royal LePage Gale Real Estate
"You just made my day!!! Thank you so much for doing uploading my contact data before the weekend, this is what I call an AMAZING customer service!!! I really appreciate. Regards from a very happy client!"
Royal LePage Kelowna
"Your client care representative went above and beyond the level of service I was preparing myself for. She was extremely diligent in keeping me updated the entire process and providing great tips and feedback. She was able to resolve my issue very quickly with much effort and it was greatly appreciated."
Fraser Valley Real Estate
"I am a new client and have decided to go with your company because of the excellent customer service I have received. The customer rep who helped me was professional and knowledgeable. He brought to my attention a way of dealing with my contacts that made it more efficient and user friendly then the way I had described. I applaud him for taking the time to consider what my goals were and how the system could be serve me. Thank you for excellent customer service!"
"Thanks so much for all of your support! I love IXACT Contact!"
"I want to tell you that dealing with your customer support has been an absolute delight. It’s nice to know that there are still companies out there that care about their customers and are willing to go the extra step to help. THANK YOU!!!"
HomeLife Woodbine Realty Inc.
"Thanks so much for your follow up. Last evening when I rang your office, it was minutes to closing time so I really did not hold out any expectation that I would have had a return call last night. Thanks for getting back to me – after business hours – and being willing to walk me through a number of steps that were confusing to me, as well for your additional offer of help and recommendations. I am happy that I have become an IXACT client!!"
RE/MAX Condos Plus Corp.
"I will definitely recommend IXACT Contact to any agent needing a contact management system. Thank you also for your excellent customer service and support people. They are the best!!"
"I'm so impressed with the prompt service and the fact that you know your stuff (it shows) - all tech support is NOT created equal - something, thank goodness you just proved."
Coast Realty Group
"11 minutes turnaround to answer a technical support question? Are you guys for real? (That’s a compliment!)"
RE/MAX Metro City
"The customer service at IXACT Contact is exceptional!"
"I can’t tell you how delighted I am with the support I’ve received from your team. They’ve been so helpful and I never have to wait long to speak with someone. Thanks so much!"
Sutton Group – Summit
"I have never before experienced the level of support and commitment to the customer that I have received from IXACT Contact. What an amazing team."
Century 21 Leading Edge Realty Inc.
"The customer support team at IXACT is terrific. Everyone is very responsive and I never feel rushed when I’m speaking with them on the phone. I thought it was going to be tough to get started, but it was much easier and quicker than I expected."
Sutton Group Incentive Realty Inc.
"Thanks for all your help. Your attention and care is greatly appreciated - responsiveness is definitely used to describe your customer service!"
Macdonald Realty Ltd.
"I love the system, as it’s much easier to navigate than our old system, and I must say that your service is absolutely amazing!!!"
Century 21 Conexus
"I love your product, but the best part of IXACT is the customer support! It is great being able to talk to a live body when I have a question."
Prudential Premier Real Estate
"Very impressed with you and your company's attention to service - responsive and knowledgeable."
"This contact management system is not sexy or flashy. It does what it says it will do - which is pretty much everything I need and it does it simply and easily. It is intuitive and user friendly. Oh - and one more thing - the customer service is top-notch."
Keller Williams Realty
"After the webinar, the IXACT support team followed up with a phone call. I mentioned that I needed an EXCEL file loaded and they helped me with that. They followed up with a couple of emails to make sure everything was functioning the way I needed it to. These guys truly went that extra mile to help me get set up and they saved me perhaps a couple of hours of mucking around."
Keller Williams Realty
"Wow! ONE NIGHT? It took Top Producer 3 WEEKS to do it... already 100 times better!!!"
Fohl & McClellan
"I would like to congratulate you on the excellent support services you are providing. Your support staff were able to sort out very complex issues with Apple products, which even Apple support could not do! The level of professionalism is unmatched anywhere! Thanks for everything!!"
RE/MAX iREALTY Innovations
"I’m very happy to recommend IXACT Contact. You’ve got the whole package – great product and great support!"
RE/MAX iREALTY Innovations
"I have been a Agent/Broker for 24 years and have seen many CRM products come to the Market. After searching and doing trial offers with a number systems this summer I ran across IXACT, This is a real Realtors CRM program. I strongly recommend those interested in contact management to run the 35 day trial. It's surprisingly simple to get into and get to work,they have great tutorials, and what's really great is that if I have a question I can have a pleasant live tech on the phone in minutes. "
Madeline Island Realty
"You guys have outstanding customer service. Every bit of the process with regards to getting setup was outstanding. Every time I call, I talk to a great person who's always willing to help and easy to understand."
The Parker Home Center
"I love IXACT Contact and your support is amazing!!!"
ODAT Realty Services
"Thank you - your customer service has been exemplary! When I meet others needing a good real estate CRM I refer IXACT Contact."
"The technical support and attention that I have received thus far has been priceless! You have a great group of guys there!!!"
Windermere Real Estate
"The support staff at IXACT Contact is helpful and always willing to share ways to assist you in using the program more efficiently."
"I was about to tell you how much I dislike calling IT departments. Then I remembered that when I call IXACT Contact's Customer Support I always hang up with answers to my questions, new ideas for being productive, and a smile from speaking with a knowledgeable and truly helpful person. I wish every technology company would follow your lead!"
"Mike was amazing – you have a great team at IXACT Contact. Thanks again for the great support."
Better Homes and Gardens Real Estate Signature Service
"Your customer service team was so helpful and made my data upload painless!!"
"We have been using IXACT Contact for the past year and their customer service is off the chart! They answer the phone (there's a novel idea) and will walk you through the process no matter how long it takes. Love it!"
Forest Hills Homes
To see other Testimonials pages click the following links.
Testimonials Main Page | Ease of Use | Real Estate CRM for Mac | Wireless Sync | Business Benefits