IXACT Contact Featured in Intel® Case Study

IXACT Contact CRM featured for leading edge technology supporting real estate agents 

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IXACT Contact has recently been featured by Intel® for its technological advancements and easy-to-use functionality for real estate professionals.

The study sheds light on IXACT Contact’s robust system architecture, based on the Intel® Xeon® processor E5-2600v2. The CRM currently supports over 8,000 active users and is designed to scale to over 50,000 users without any degradation in system performance or user experience.

While IXACT Contact is constantly evolving and adding new and powerful features, the company has maintained its core focus on providing Agents with a cloud-based real estate CRM that delivers an amazing user experience in terms of ease-of-use and system performance, whether managing a database of 10 or 10,000 contacts. Through the evolution of the product, IXACT Contact sought scalability with regards to both the customer database as well as the individual user databases. IXACT Contact’s most recent server upgrade has made the system even faster, with some users on slower internet connections experiencing big reductions in response time.

Despite a steady stream of new high-impact features and capabilities, the system’s architecture has met the challenge. Cutting-edge Intel® technology supports the company’s mandate in terms of performance and extensibility, and with the recent infrastructure upgrade, the company is poised to effectively handle aggressive expansion plans into the next five years.

A popular and highly-praised feature, the monthly real estate e-Newsletter, is an example of sophisticated functionality that is easy to learn and to use.  The system is powerful and supported by leading-edge technology, yet drop-dead simple for the average Agent to leverage and make an impact on their bottom line.

Real estate professionals often work from the road and need access to their database from anywhere, therefore wireless synchronization is a crucial feature of a contact management system for Agents. IXACT Contact’s advanced system architecture leverages Microsoft Exchange to enable automated wireless sync to the agent’s smartphone, Outlook, and/or applicable Mac and iPad applications, across thousands of simultaneous users.

“This case study by Intel goes under the hood by examining the technical infrastructure that makes IXACT Contact a powerful CRM for real estate professionals,” says Rich Gaasenbeek, VP Sales and Marketing at IXACT Contact, “The piece also highlights IXACT Contact’s 85% growth year over year, the regular addition of new features like our monthly e-Newsletter, and the success of clients who are using our real estate CRM and realizing big business benefits.”

Continuing to look to the future and further growth, a major new initiative that is underway for IXACT Contact includes a mobile optimized solution for smartphones and tablets, and a new personal Website offering.