5 Types of Real Estate Clients You Need to Understand


CRM (customer relationship management)

In the “Age of the Customer,” any business looking to survive puts their client at the center of their operation. Today, it’s the consumer, not businesses, who are driving business decisions, which means that it’s vital for real estate agents to understand their clients on a deeper level in order to make the sale. Don’t […]

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Customer Service Mistakes Agents Make


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On any given day, a real estate agent has a thousand tasks on the go.  Between your listing presentations, open houses, contract drafts and phone calls, it can be easy to lose focus on the kind of service you’re offering your clients. I’ve said it before and I’ll say it again – real estate is […]

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