The Roadmap to Unparalleled Customer Service


customer service

When it comes to customer service, companies have an entire department dedicated to ensuring the success of their clients’ experience. The wise ones understand that it should never be limited to a single department, but it should permeate throughout your entire company with every single interaction you have with your clients, prospects and anything on […]

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9 Do’s and Don’ts of Excellent Customer Service as an Agent


On any given day, a real estate agent has a thousand tasks on the go.  Between your listing presentations, open houses, contract drafts and phone calls, it can be easy to lose focus on the kind of service you’re offering your clients. Are you providing the best possible service to your real estate clients? Follow […]

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Customer Service Mistakes Agents Make


On any given day, a real estate agent has a thousand tasks on the go.  Between your listing presentations, open houses, contract drafts and phone calls, it can be easy to lose focus on the kind of service you’re offering your clients. I’ve said it before and I’ll say it again – real estate is […]

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3 Amazing Customer Service Tips for Real Estate Agents


real estate leads

Excellent customer service is a foundation for referrals, repeat business, trust, and loyalty in your real estate sales career. Here are the three amazing customer service tips for real estate agents: 1. Be a helpful resource Are you providing value over time to your database in the form of helpful and interesting information on homeownership […]

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