Great Experiences Trump All in Pursuit of Client Loyalty

Take Austin's advice and use your real estate contact management software to provide your clients with a great experienceToday we’re re-blogging an article in Inman News written by Austin Allison, CEO of dotloop. We like the article because it’s very in-line with what we tell people here at IXACT Contact every day: relationships are everything and you need to focus on strengthening those relationships and providing your existing clients with a top-notch experience.

Austin says that “…great experiences are the best way to grow a business” and as we’ve seen with the most successful businesses, you need to focus on connecting personally with your clients so you can keep them for life.

If you’re not using a real estate contact management software to forge lifelong relationships with your real estate sphere of influence (SOI), you’re missing out on potentially very lucrative opportunities for referrals and repeat client transactions.

Enjoy the article:

Real estate has changed dramatically during the past decade. The stream of property information now available online — largely through companies such as Trulia and Zillow — has eliminated agents’ monopoly on access to information and, in doing so, transferred power to every consumer with an Internet connection. Click here to read more…

What do you do to provide an amazing customer experience? Please leave a comment below.